Important Information
Policies
To help make your stay at Wakeup Copenhagen - Borgergade in Copenhagen as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Practical policies that align with a fast, no-frills hotel concept.
Check-In and Check-Out
Check-in at Wakeup Copenhagen - Borgergade generally begins in the afternoon, allowing time for room turnover. Check-out is scheduled for late morning, keeping the process efficient for both departing and arriving guests.
Identification and Booking Requirements
Guests are required to present valid identification at check-in. Reservations are typically held under an adult guest, following standard accommodation practices.
Payment and Deposits
A valid payment method is required to confirm a booking. The hotel may place a temporary hold or request a deposit to cover additional charges incurred during the stay.
Pet Policy
Pets are not permitted at Wakeup Copenhagen - Borgergade, in line with the hotel’s standard operational guidelines.
Smoking Policy
The hotel operates as a non-smoking property. Guests are expected to follow the rules regarding indoor smoking restrictions.
Cancellation Terms
Cancellation policies vary depending on the reservation type. Flexible bookings may allow changes closer to the arrival date, while non-refundable options require full payment in advance.